NEw Clients
We welcome new professional clients, be they qualified designers OR landscapers. We hope that the information below is helpful for when it comes to sending your first list and we look forward to hearing from you.
To set up an account with us Click on the link below “Request to open new customer account “ to complete a new customer form.
Please read the Company terms and conditions page and Delivery /Collection page in full before completing the form.
When you send us your plant list it helps us to also include the delivery address (in full with Post code) that you'd like the order to be sent to, as well as the sizes and quantities you're after. When you're ready, you can send your list to sales@ctsplants.com.
Most of our clients find using our Availability and Looking Good lists extremely helpful, as these are updated regularly with plants that are ready now (and include sizes and prices).
Once we have sent you your quote advising what we can supply. You need to review it and confirm the order with us via email.
All orders will be delivered and then we will issue you with an invoice after delivery with the delivery charge added on that . (This is how many trollies are used on the day to ensure you are not overcharged).
Invoices can be paid over the phone or via online banking once you get the emailed invoice. Our bank details are on the bottom left of the invoice under the comments box, please put the invoice number as your payment reference.
A FEW THINGS TO NOTE:
Once orders are confirmed, they can’t easily be amended. Neither stock nor space is held until an order is confirmed. Space on the lorries are allocated on a first come, first served basis.
